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About Us
Our Story and Mission
The Story
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Behavioral Health Billing started in 2010 when owner Jolien Connor left her academic career as a neuroscientist to become an entrepreneur. She had done mental health billing for her father since high school and saw a need to help psychologists and therapists get reimbursement for the valuable services they provide. Behavioral Health Billing from its start has focused on providing entirely online and over-the-phone solutions, supporting clients in several different states.
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The Mission
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Our mission is to provide exceptional service and maximum customer satisfaction. At Behavioral Health Billing, we provide full service billing for mental health providers. Using our wealth of knowledge from decades of experience in the business, we use a number of tools such as Practice Mate by Office Ally and Simple Practice to manage all of your billing needs!
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Our services include but are not limited to claims submission, appointment and calendar management, creating and sending statements to patients for their outstanding balances, and resolving billing issues in a professional, aggressive, and hands on manner to make sure the insurance companies pay you what you have earned!
Beyond that, however, we seek to make your life as simple as possible so you can focus on the work that you do to get people the help they need to heal. Our team is more than happy to find outside-the-box solutions to any problems you may be facing in your billing needs.